Republic Day Sale ! Buy 1 Get 1 Free Sitewide. Use Code: B1G1
Republic Day Sale ! Buy 1 Get 1 Free Sitewide. Use Code: B1G1


Doubts, questions and confusion. The below FAQs will ensure you have none. But if you still need to talk, please do write to us.

Frequently Asked Questions

Product Related

When we say natural, we mean it. At Lotus Botanicals, no kind of preservatives is used at any life stage of the product, making them ideal for everyday use.
Botanicals refers to plant derivatives. This means that the ingredients in a ‘botanical’ skin care product are sourced from plants, usually from an optimum environment where the plants are able to thrive freely and without external chemicals or artificial additives.

While herbal ingredients can be derived from a plant, making it a botanical in origin, a herbal ingredient also suggests that it is therapeutic and it contains healing properties that are used for herbal medicine purposes.
Yes, both men and women can use our products.

Online Ordering

No, you don’t need to sign up to place an order. You can order as a guest by just providing your Email address and other shipping/ordering details. However, signing up or having an account has its benefits.
Step 1: Choose the product that you want to buy.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT where you must complete the details of your order and place your order successfully.

If you have any further questions, you can write to us at [email protected].
Yes, you can separate the billing address from the shipping address.
Yes, you can leave items/products in your cart for future purchase. However, the pricing and the availability of the items/products may vary from time to time.

Shipping & Returns

Parcels usually reach within 7-14 days of ordering. However, delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
Yes. However, we have a standard way of wrapping gifts.
Please note that as a policy, we don’t offer any returns or exchange. However, if the product you received is wrong, tampered or damaged, please write to us within 7 days of receiving your parcel at [email protected] Please do send a picture of the products as attachment. Alternatively you can call us on +917290031713. Our customer service representative will guide you through the process and your item(s) will be replaced subsequently. Any complaint received beyond 7 working days shall not be entertained.
The refund usually takes 7-14 days.
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Proudly Made In India.
Manufactured By Lotus Herbals Color Cosmetics: 80-B & 80-C, Jharmajri, Baddi, Distt Solan - 173205 (HP)
Marketed By Lotus Herbals Pvt Ltd: B-9, Sector - 58, Noida - 201301 (UP)
All Rights Reserved © LOTUS BOTANICALS
Developed By Evolve Digitas
All Rights Reserved © LOTUS BOTANICALS
Developed By Evolve Digitas

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